Here's what you need to know...
We offer a hassle free 100-day return policy.
We hope you love your item, but should you wish to return anything we have made the process as straight forward as possible. Simply fill out the returns form below and click send to notify us of your return. Pack your items carefully for safe transit. Please include a note inside with your order number or name to help us identify your return and send them back to us at the returns address below. It’s refreshingly straight forward.
Please note returns are at your cost. Items must be returned unused and in the original condition they were received. We reserve the right to refuse a refund if goods are not returned in a saleable condition or are damaged. Refunds usually take between 3-5 working days to be processed and can only be refunded to the same card or method of payment used in the original purchase.
Our return address is:
Chosen By Jessica Ltd, Unit 3, Garden Vale Business Centre, Greenfield Rd, Colne, BB8 9PD